To “import” the reset file, click on the button with a FOLDER ICONĪ new OPEN window will appear. To finalize the reset procedure, the Reset file or Key will need to be “imported” into the device, along with a new password (remember, there is no default password to reset to). NOTES: We recommend you to run SADP software as administrator (right click on SADP software icon, then click on “run as administrator”). Please note, the reset file is good for 4 calendar days, and during those days the device for which the reset file has been generated cannot be rebooted or powered down. Upon receiving the reset file download it to the DESKTOP (for ease of access) (Figure 8). The reply from the technical support team will contain a reset file or key, generally called ENCRYPT (the file may have an altered name, if files for multiple devices are being sent). If the email was sent outside of normal business hours, the reply will be sent on the next business day. Please allow an hour to receive a reply during normal business hours (Mon-Fri 6AM-4:30PM PST). To reset a device’s password, launch the SADP software, which will locate all Hikvision devices on the network.ĭO NOT MISS TO READ Dahua Mobile View ConfigurationĪfter locating the reset file on the desktop, fill out the Password reset request form on It is recommended to disable the computer’s antivirus software before launching the SADP software. With the new and improved interface of the SADP software, the password reset procedure has taken a slightly new shape.Ĭlick on the link below to download the latest version of the SADPĪfter downloading the software, launch the installation wizard to complete the installation process. To avoid any compatibility or functionality issues, it is recommended to upgrade to the newest version of the software. To ensure the highest level of protection, as well as to provide more compatibility and stability, Hikvision has introduced a new version of the well-known SADP software. We can reset password any Hikvision Cameras, DVRs, NVRs by this. Today I’m going to explain How to Reset Hikvision Password via SADP Software.
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